# AeroNet

> AeroNet (AeroNet Wireless Broadband) is a Puerto Rico internet service provider with more than 25 years in the market, also serving the U.S. Virgin Islands and South Florida. It provides fiber-optic and fixed-wireless internet for homes (HomeFi), small and mid-size businesses, enterprises (up to 10 Gbps), and multi-unit buildings, plus Dual Network Access (DNA) redundant connectivity, VoIP, WiFi, and managed IT services.

Key facts:

- Headquarters and main market: Puerto Rico. The site is bilingual: English at `/`, Spanish at `/es`.
- DNA (Dual Network Access) runs two independent active routes, fiber-optic and microwave, and switches automatically in under one second if one fails. It comes with a 99.95% availability SLA, 24/7 network monitoring, and supports compliance needs such as HIPAA, PCI-DSS, FDA and FERPA.
- Residential internet is sold under the HomeFi brand. AeroMesh is the whole-home mesh WiFi add-on, powered by Plume.
- Sales and support: (787) 273-4143. Customers manage their accounts at https://portal.aeronetpr.com/
- For current prices, plans and promotions, see the pages linked below.

## Services

- [Residential internet (HomeFi)](https://www.aeronetpr.com/residential): home internet plans
- [Business internet](https://www.aeronetpr.com/business): plans for small and mid-size businesses
- [Enterprise](https://www.aeronetpr.com/enterprise): high-capacity connectivity up to 10 Gbps
- [DNA – Dual Network Access](https://www.aeronetpr.com/dna): redundant fiber and microwave internet with automatic failover
- [Multi-unit buildings](https://www.aeronetpr.com/multi-unit): connectivity for condos, apartments and commercial buildings
- [Voice / VoIP](https://www.aeronetpr.com/voice): cloud-based business phone service
- [Managed services](https://www.aeronetpr.com/managed-services): IT support, networking and security
- [Technology partners](https://www.aeronetpr.com/technology-partners): Cisco Meraki, Fortinet, Plume, Tarana, Ubiquiti and others

## DNA by industry

- [Healthcare](https://www.aeronetpr.com/dna/healthcare)
- [Pharmaceutical](https://www.aeronetpr.com/dna/pharmaceutical-industry)
- [Finance](https://www.aeronetpr.com/dna/finance)
- [Government](https://www.aeronetpr.com/dna/government)
- [Hospitality](https://www.aeronetpr.com/dna/hospitality)
- [Small and mid-size business](https://www.aeronetpr.com/dna/smb)
- [Case study: Humberto Vidal](https://www.aeronetpr.com/dna/case-study/humberto-vidal)
- [DNA downtime cost calculator](https://www.aeronetpr.com/dna/calculator)

## Support

- [Support center](https://www.aeronetpr.com/support)
- [FAQ](https://www.aeronetpr.com/faq)
- [New customer welcome kit](https://www.aeronetpr.com/welcome)
- [What is AeroMesh?](https://www.aeronetpr.com/faqs/what-is-aeromesh)
- [Does DNA meet HIPAA connectivity requirements?](https://www.aeronetpr.com/dna/dna-faq/does-dna-meet-hipaa-connectivity-requirements)
- [Customer portal](https://portal.aeronetpr.com/)

## Company

- [About AeroNet](https://www.aeronetpr.com/about)
- [Customer reviews](https://www.aeronetpr.com/reviews)
- [Current offers](https://www.aeronetpr.com/offers)
- [Policies](https://www.aeronetpr.com/policy)

## Optional

- [Blog](https://www.aeronetpr.com/blog)
- [AeroNet celebrates 25 years of connecting Puerto Rico](https://www.aeronetpr.com/blog-posts/aeronet-celebrates-25-years-of-connecting-puerto-rico)
- [Hurricane María recovery: the AeroNet story](https://www.aeronetpr.com/blog-posts/hurricane-maria-recovery-aeronet-story)
- [Internet outages during power failures](https://www.aeronetpr.com/blog-posts/internet-outage-during-power-failure)
- [Puerto Rico ISPs and you](https://www.aeronetpr.com/blog-posts/puerto-rico-isps-and-you)
- [Law 22-2023 and telecom consumer rights (OPIC)](https://www.aeronetpr.com/blog-posts/law-22-2023-opic)
- [Spanish site](https://www.aeronetpr.com/es)