High-Availability Internet for the Healthcare Sector in Puerto Rico
Picture your EHR system going offline in the middle of a consultation. The physician cannot access the patient’s medical history. Lab orders do not go through. Prescriptions cannot be processed. What looked like an IT problem turns out to be a real clinical risk.
In Puerto Rico, where weather events and infrastructure failures are a constant reality, depending on a single internet route is a risk no healthcare organization should accept.
• Telemedicine and teleconsultation: remote care requires high-quality video and low latency in real time.
• Clinical artificial intelligence: AI platforms for diagnostic imaging, automated triage, and predictive analytics require continuous connectivity to cloud servers.
• Cloud-based EHR systems: leading clinical management platforms depend 100% on a stable connection.
• Medical IoT devices: patient monitors, smart infusion pumps, and telemetry equipment transmit critical data in real time.
• Cybersecurity and HIPAA: federal regulations require access controls, encryption, and traceability for all health data traveling across the network.
DNA combines two completely independent internet routes, fiber optic and microwave, into a single intelligent connection. If one fails, the other takes over transparently, without the user noticing the difference. For a clinic, a hospital, or a diagnostic center, this means their systems never stop.
• EHR and clinical systems are always online: clinical management platforms, both cloud-based and on-premises, operate without interruptions.
• Telemedicine without outages: virtual consultations are not disrupted by network failures.
• ePHI transmission: ePHI transmission security controls require a network that never goes down. DNA does not replace your HIPAA controls; it keeps them running without interruption.
• Traceability and audit: When connectivity fails, audit logs stop. DNA keeps the network active, so your traceability controls never have a gap.
• Dedicated access with guaranteed performance: your organization operates with exclusive-use bandwidth, with no speed variations due to shared network congestion.
• Response time for failures under 8 hours: guaranteed SLA with documented credits.
A 2023 study by the Uptime Institute reports that every minute of EHR downtime costshospitals an average of $25,000, including lost revenue, reduced productivity,and billing disruptions.
