The Problem:

When the government goes offline, citizens wait

A municipal agency without internet means lines of citizens waiting for services that cannot be processed. A service portal that goes down during a tropical storm is down exactly when it is needed most. Emergency response platforms without connectivity are an unacceptable contradiction.

Puerto Rico already learned in 2017 the cost of depending on a single communication path. Connectivity infrastructure cannot be a point of failure.

The Puerto Rico Capitol building illuminated with green and yellow lights, flanked by the US and Puerto Rican flags at dusk.Blue and dark blue stylized letters forming the acronym 'DNN' with circuit-like design elements in the D.

The trends of modernizing government

Icon of a government building with a wireless signal and four surrounding arrows forming a loop on a blurred blue background with people.

Digital government and online services

Permits, payments, licenses, and administrative processes are migrating to digital platforms that require uninterrupted connectivity.

Icon of a headset with a microphone surrounding the letters 'AI' over a blurred blue-tinted background of an industrial or manufacturing facility.

Artificial intelligence in public services

Citizen service chatbots, predictive infrastructure analysis, and AI-based emergency management systems.

Cloud computing icon with a government building symbol on a computer monitor and a gear symbol, overlay on a blue office background.

Government cloud computing

AWS GovCloud, Microsoft Azure Government, and SaaS platforms for public-sector financial management and human resources.

Blue padlock icon with a government building and wireless signal symbol overlaying a blurred background of industrial workers in hard hats.

Cybersecurity and CISA:

Federal cybersecurity directives for government entities require robust, documented network infrastructure.

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Smart city

Intelligent traffic signals, connected security cameras, and urban sensors require continuous connectivity.

How DNA solves public-sector connectivity

DNA provides true redundancy through two completely independent and dedicated routes. It is not a backup that takes minutes to activate. It is an automatic failover that occurs in milliseconds, keeping systems active before any user notices an anomaly

For municipalities and agencies in areas where fiber infrastructure can be affected by weather events, the microwave route of DNA is the difference between operating and shutting down.

Benefits for government entities

  • Citizen service portals active 24/7: no interruptions, no lines down, no frustration.

  • Continuity during emergencies and natural disasters: DNA maintains connectivity when physical infrastructure is affected.

  • Compliance with federal cybersecurity directives: documented and auditable network infrastructure.

  • Connectivity across multiple offices and municipalities: DNA can be structured to cover multiple government locations.

  • Emergency management systems are always active: 911, PREMA, and disaster response platforms never go offline.

  • SLA with documented credits: formal availability guarantee for public service contracts.

After Maria, Puerto Rico promised to build a more resilient infrastructure. AeroNet DNA is the connectivity answer to that promise. Two independent routes. Always on. No excuses.

Frequently asked questions about government connectivity

How does DNA help with operational continuity during a hurricane?

The DNA microwave route operates independently of terrestrial fiber infrastructure. In events where the fiber is physically cut, the microwave maintains an active connection.

Is DNA compatible with video surveillance and public safety systems?

Absolutely. The dedicated bandwidth and high availability of DNA are ideal for IP camera systems, monitoring centers, and public safety platforms.

Can DNA cover multiple buildings or departments within a municipality?

Yes. We can design a multi-site DNA solution that guarantees redundant connectivity at every location of a municipal government or public agency.