The Problem:
Picture your EHR system going offline in the middle of a consultation. The physician cannot access the patient’s medical history. Lab orders do not go through. Prescriptions cannot be processed.
What looked like an IT problem turns out to be a real clinical risk.In Puerto Rico, where weather events and infrastructure failures are a constant reality, depending on a single internet route is a risk no healthcare organization should accept.
Remote care requires high-quality video and low latency in real time.
AI platforms for diagnostic imaging, automated triage, and predictive analytics require continuous connectivity to cloud servers.
Leading clinical management platforms depend 100% on a stable connection.
Patient monitors, smart infusion pumps, and telemetry equipment transmit critical data in real time.
Federal regulations require access controls, encryption, and traceability for all health data traveling across the network.
DNA combines two completely independent and dedicated internet routes, fiber-optic and microwave, into a single intelligent connection. If one fails, the other takes over transparently, without the user noticing the difference.
For a clinic, a hospital, or a diagnostic center, this means their systems never stop.
Specific benefits for healthcare organizations
EHR and clinical systems are always online: clinical management platforms, both cloud-based and on-premises, operate without interruptions.
Telemedicine without outages: virtual consultations are not disrupted by network failures.
ePHI transmission: ePHI transmission security controls require a network that never goes down. DNA does not replace your HIPAA controls; it keeps them running without interruption.
Traceability and audit: When connectivity fails, audit logs stop. DNA keeps the network active, so your traceability controls never have a gap.
A 2023 study by the Uptime Institute reports that every minute of EHR downtime costs hospitals an average of $25,000, including lost revenue, reduced productivity, and billing disruptions.
The DNA microwave route operates independently of terrestrial fiber infrastructure. In weather events that affect the fiber, the microwave maintains an active connection.
Yes. DNA includes a dedicated CIR (Committed Information Rate) bandwidth, ensuring performance does not degrade under concurrent use.
Yes. HIPAA requires three things from your network: availability, secure transmission, and continuous traceability. DNA operates on two simultaneous, independent networks. If one fails, the other takes over automatically. Full compliance depends on your organization’s internal security policies, which DNA complements.
