Dedicated Internet for Hotels and Hospitality Businesses in Puerto Rico | AeroNet DNA
For the traveler who paid $400 a night at a Puerto Rico resort, having WiFi not working in their room or a delayed checkout because the POS is down is unacceptable. It does not matter that the cause was external. The blame, on TripAdvisor, falls on the hotel.
Connectivity in hospitality is as much a part of the experience as the bed, breakfast, and pool. It cannot be a risk.
• Cloud-based Property Management Systems (PMS): Opera Cloud, Cloudbeds, Mews, and other modern hotel management platforms are 100% dependent on internet connectivity.
• Artificial intelligence in hospitality: dynamic revenue management, guest service chatbots, and AI-based experience personalization that run in the cloud around the clock.
• Digital check-in and digital keys: the contactless experience with the phone as a room key requires stable network infrastructure throughout the entire property.
• WiFi is an essential amenity: high-quality connectivity is consistently the most valued amenity among both business and leisure travelers.
• In-room IoT systems: smart thermostats, lighting control, and connected televisions require stable connectivity at every point in the property.
DNA connects your property through two completely independent internet routes: fiber optic and microwave. These technologies use separate physical infrastructure and share no poles, cabling, or vulnerabilities. When one route fails, DNA automatically activates failover, the instant transition to the active route without human intervention, before any system registers an interruption. The PMS, POS, reservation system, and guest WiFi infrastructure remain active. The guest never knows anything happened.
With dedicated bandwidth and a guaranteed CIR (Committed Information Rate), critical operational system traffic never competes with guest WiFi.
• Restaurant and bar POS are always active: revenue never stops due to connection failures.
• Cloud PMS without interruptions: check-in, check-out, housekeeping, and revenue management are always operational.
• Guest WiFi backbone is always active: the network that distributes WiFi never loses its primary connection.
• Reservation systems are always connected: the direct booking engine and distribution platforms never lose synchronization.
• Digital check-in and mobile keys without failure: the contactless experience depends on the network, and DNA protects it.
• Corporate events and meetings without surprises: groups that rent meeting spaces require guaranteed connectivity; DNA documents it in the SLA.
• Documented SLA at 99.95% availability: fewer than 2.2 hours of possible downtime per year, with contractual credits if not met.
One bad review for poor WiFi or a down POS can cost a hotel between 10 and 20 future bookings. DNA is the lowest-cost prevention that exists.
